Event Registration Policies

Refund Policy

Refunds will only be honored if the cancellation is made on or prior to the event's early registration deadline. Please note: A 10% administrative fee will be taken out of the refund.

Cancellations made after the early registration deadline are not eligible for a refund. If you are unable to attend the event, and the early registration deadline has passed, you may transfer your registration to someone else (e.g. a colleague) for the same event (i.e. same date and location). We do not grant refunds for no-shows. Registrants may request any handout materials from the event, and these will be provided, if available.

If you would like to cancel a registration, please contact JLIB_HTML_CLOAKING

If you are unhappy with your purchase for any reason please contact our administrator at JLIB_HTML_CLOAKING . CCAT values your support and feedback on how to better serve our offerings.

Returned Cheque Policy

There will be a $15 charge for all returned checks.

If you have a special need and require an accommodation for an event, please notify our administrator at JLIB_HTML_CLOAKING in writing (e.g. email) at least 5 business days in advance of the event.

Onsite Registration

On–site registrations are accepted on a “first come, first served” basis and are subject to space availability and an administrative fee as detailed in the event notice as after early bird prices.

Registrations received less than two business days before an event where food will be served are not guaranteed food service.

Requests for Special Dietary Accommodations

If you have a special dietary need, please submit your request for accommodation at least five business days in advance of the event.

Registration Payments/Methods

Online registrations are encouraged. Payments for CCAT events may be paid by VISA, MasterCard, Cheque, Cash, or Debit.

Email registrations are accepted ( JLIB_HTML_CLOAKING ). The body of the message must contain the details of the registration including names of the attendees, the company name for nametags, and an email address and phone number of the person making the registration. Payments may be made only by Visa, or MasterCard

Phone registrations are accepted (403-282-4759) but must be accompanied by a email containing the details of the registration including names of the attendees, the company name for nametags, and an email address and phone number of the person making the registration. Payments may be made only by Visa, or MasterCard

Registrations without an accompanying payment will not be processed.

Waiting List Procedure

Unfortunately, some events have limited seating available. Waiting lists are a source of contact information and do not guarantee you’ll receive a call back. You will receive a call back only if a space becomes available.  Sorry, special requests cannot be honored. If you ask to have your name added to a waiting list for a event that is full, it: Provides CCAT with a name and phone number in the event of a cancellation.

Supplies CCAT with names and phone numbers in case more space becomes available.